Next day shipping for all orders placed Monday-Thursday. Orders place before 12pm CT on Friday will be sent out the same day. Any orders placed Friday after 12pm CT, Saturday & Sunday will be sent out on Monday. If you have any questions please let me know BEFORE purchasing!
Once an order is placed, we CANNOT add anything else to that order. We also do not combine orders. We have multiple people helping us package orders and we package orders based off the order number and the items in the order. To ensure that we do not leave out items, we do don’t add or combine to orders. Please make sure that you have everything you need in your cart before checking out!
If you receive an item that is damaged or receive the wrong item, please contact virgovagabondco@gmail.com within 3-5 business days after receiving the item. Be sure to include the order number, a picture of the item and give a description of the issue.
If you choose to cancel an order after the shipping label has been printed, the shipping will NOT be refunded. Once a package has been dropped off at the post office, the package is 100% in the hands of USPS. Virgo Vagaobond Co is not responsible for lost or damaged packages. If your package is lost/damage you will need to contact USPS.
If your tracking number shows that your package is delivered and it’s not there, you will need to contact your local post office.
For any questions regarding packages once they have shipped, please call 1-800-275-8777